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Quality service
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  • Service management
  • Service philosophy
    Do more than others, do better
  • Service target
    The needs of users are our goals
  • Service strategy
    Active service: regular inspections, quarterly visits
    Professional Services: Provide technical support and training
    Fast service: respond to user needs as quickly as possible
    Full service: from consulting planning, project writing to final after-sales service
    Full service: multi-faceted, multi-angle, all-round.
  • Pledge
    24 hours a day service hotline, the user calls the first time to reply, technical questions, Q & A, fault notification instant response;

    According to the user's request, the qualified technician will be dispatched to the scene within 6 hours in the province, and the scene will be delivered to the scene within 24 hours.

    During the warranty period, the “Three Guarantees” will be implemented; the equipment outside the warranty period will provide lifelong service, and the maintenance service will only charge the cost.
Quality management concept
Quality concept
Quality concept Responsibility creates quality and quality determines value.
Quality policy
Quality policy Professional production, excellence, continuous innovation, quality service
Quality goal
Quality goal Customer satisfaction rate is greater than 90%, product delivery rate is greater than 95%
Brand management measures
  • Establish a quality awareness of all employees
    Quality legal awareness, quality and efficiency awareness, quality brand awareness, quality culture awareness
    Improve the quality management system
    Implement ISO-9001 quality management system, implement “6S” refined management, and continuously strengthen standardization construction
    Strengthen process management and continuous improvement
quality+service·user experience
High quality, low consumption, excellent service, better,Customer satisfaction is our pursuit